help & support
Peptide Questions Answered: Safety, Legal & Research Use
Answers to common questions about ordering, payments, shipping, and our research standards at Prox Health Peptides.
Disclaimer
FAQ Disclaimer
Information provided is for research reference only and does not constitute medical, clinical, or health advice. Prox Health products are supplied strictly for laboratory research and analytical purposes and are not intended for human or animal consumption. Qualified researchers should follow applicable laboratory safety protocols and consult Safety Data Sheets (SDS) before handling.
Ordering & Payments
How do I place an order?
What payment methods do you accept?
We currently accept:
- Fenna Payment Method
Do you accept cash on delivery?
How long do I have to complete payment?
How do I confirm my payment?
Upload your payment slip during checkout or send via:
Email Us: info@proxlabs.co.uk
Shipping & Delivery
Where do you ship from?
All orders ship directly from our Prox Health fulfilment hub for fast and reliable delivery nationwide.
How do I track my order?
You’ll receive a tracking link by Email or WhatsApp as soon as your parcel is shipped.
What if my order is delayed?
Products & Research Use
Are Prox Health Peptides products tested?
Yes — every batch is verified using:
- HPLC
- Mass Spectrometry
Are your Prox Health Peptides for human use?
How should Prox Health Peptides be stored?
Do you sell bacteriostatic water?
Legality & Compliance
Is it legal to buy Prox Health Peptides in UK?
Yes — ProLab Peptides sold for research use only are legal to purchase in UK.
Do I need a prescription?
Can I use these products personally?
No. ProLab Peptides does not supply or promote materials for human use.
Customer Support
How can I contact Prox Health Peptides?
- Email: info@proxlabs.co.uk
- Phone: 07552 311826
- Support: support@proxlabs.co.uk
- Hours: Mon-Fri 9:00-17:00 (UK)
